Use the help links below to find information on delivery options and process. If you don't find an answer below, please don't hesitate to contact Customer Service.
• DO YOU MEET YOUR DELIVERY TIMESCALES?
• CAN I TRACK DELIVERY STATUS OF MY ORDER?
We are aiming that LinenMe products would reach customers around the world. It’s not that simple, but we are trying. We divided the world into two groups of countries:
UK, Channel Islands, Isle of Man.
Europe: Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia. Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City.
The Rest Of The World.
We deliver our products with the help or our partners. We use courier (FedEx, UPS, DPD) service for most of our orders. Only if your order is very small and you are not in a hurry we use Lithuanian Post to help you save on delivery charges.
Delivery charges will depend on 3 things: the country of delivery address, the weight of your order and the speed of delivery you need. You will be given the options to choose from once you have your shopping bag finalized and you have filled in your delivery address. You could find all details in the tables below:
Shipping rates to UK & Europe
|
ECONOMY (up to 500gr) - UK & Europe |
£3.99 delivered in 8-10 working days |
|
ECONOMY (501g to 1kg) - UK & Europe |
£5.99 delivered in 8-10 working days |
|
ECONOMY (1001g to 2kg) - UK & Europe |
£6.99 delivered in 8-10 working days |
|
EXPRESS (up to 2kg) - UK & Europe |
£8.99 delivered in 5-7 working days |
|
EXPRESS (2001g to 5kg) - UK & Europe |
£9.99 delivered in 5-7 working days |
|
EXPRESS (5001g to 10kg) - UK & Europe |
£14.99 delivered in 5-7 working days |
|
SUPER EXPRESS (up to 2kg) - UK & Europe |
£14.99 delivered in 3-4 working days |
|
SUPER EXPRESS (2001g to 5kg) - UK & Europe |
£24.99 delivered in 3-4 working days |
Shipping rates to the Rest of the World (ROW)
|
ECONOMY (up to 2kg) - ROW |
£14.99 delivered in 2-3 weeks |
|
ECONOMY (2001g to 10kg) - ROW |
£29.99 delivered in 2-3 weeks |
|
SUPER EXPRESS (up to 1kg) - ROW |
£18.99 delivered in 3-4 working days |
|
SUPER EXPRESS (1001g to 2kg) - ROW |
£22.99 delivered in 3-4 working days |
|
SUPER EXPRESS (2001g to 5kg) - ROW |
£34.99 delivered in 3-4 working days |
DO YOU MEET YOUR DELIVERY TIMESCALES?
Stock permitting, all orders are usually dispatched in 1 - 3 working days after receiving the payment. In the event that an item is temporarily out of stock, we will produce it in 3 - 5 days and dispatch it as soon as it is produced.
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.
CAN I TRACK DELIVERY STATUS OF MY ORDER?
You will be able to track your order delivery status if you have chosen any EXPRESS delivery option serviced by DHL, DPD or UPS and received their tracking number. This tracking number is a clickable link, taking you directly to the respective website, where you can view the progress of your parcel as it moves towards your delivery address. It will also explain if there are any difficulties in getting your delivery to you.
Please find the links below:
UPS – https://wwwapps.ups.com/WebTracking/track
DPD – https://www.dpd.com/tracking
FedEx – https://www.fedex.com/apps/fedextrack/?action=track
Lithuanian post – https://old.post.lt/en/help/parcel-search